K9 Crew respects your privacy and recognizes that we must maintain and use customer information responsibly.

K9 Crew is committed to protecting your privacy and at the same time we endeavour to use any data we collect from you, to provide the best possible service.

Please note that K9 Crew may provide links to other sites, which might not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information on an individual basis.

Under no circumstances will we sell, trade or rent your personal information to a third party, without your advance permission, or unless ordered to by legal authorities.

Information submitted to us is only available to the K9 Crew team; we will use the data you supply purely to answer any enquiry, or to administer an ongoing commercial relationship.

The K9 Crew site collects personal data from you via web forms, and also via email addresses we provide, so that you can contact us with enquiries and send us your details.

You submit information using these methods voluntarily and agree to the use of the personal data you provide, as described in this policy.

If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.

If you provide your pet’s photo then you are giving us the permission for the photo and the name of your pet to be used across the site, such as within our Pet Gallery pages and in other relevant social media applications (which could potentially be seen by anyone on the internet).

K9 Crew may occasionally modify this Privacy Policy, such variations becoming effective immediately upon posting to the website and by continuing to use the website you will be deemed to accept any such variations.

Data Collection via Cookies

K9 Crew may also collect personally identifying information using basic cookies. Sometimes cookies are required as part of this site’s operation. We will not collect personal data about you using cookies outside of these instances.

If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly. This is also the case for many websites online.

Basic cookies are essential to let you move around the website and use its features, such as accessing secure areas, shopping baskets and online billing. These cookies allow our website to provide services at your request.

These cookies don’t gather any information that could be used for marketing to you or remember your preferences/ID, other than for your current session.

Basic cookies are used to:

  • Identify you as being logged on to this website
  • Remember previous actions when navigating between different pages on this website.
  • Remember the goods and services you ordered when you get to the checkout page.
  • Remember things like service selections you have made, which allow us to provide you with the services you have requested.
  • Identify you as being logged in to the members sections within www.elperro.co.uk
  • Accepting these cookies is a condition of using the website.